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Return Policy

Charlie Swimwear will happily accept any returns if items satisfy the below return terms and conditions.
You can return any full priced item within 7 days of purchase. Unfortunately, we don't accept returns on any items that are clearance sale or products purchased using discount codes.
Charlie Swimwear don't offer refunds, all returned items will be issued with an online Charlie Swimwear store credit. These store credit are valid for 6 months after issued. Charlie only issues a store credit on the price of the returned swimwear, as shipping and handling charges are non-refundable. Unless the customer has received an incorrect order or faulty items shipping charged will be credited.
Charlie Swimwear will not be held liable for any lost returns and we strongly recommend you use a registered postal service and record the tracking details. The cost involved in returning an item/s to Charlie Swimwear will not be covered or reimbursed by us. Unless customer has received incorrect order or faulty items.
Terms & Conditions of Return.
All items must be returned:
  • Clean, Unworn, Unwashed, Unused
  • With all original Charlie Swimwear swing tags still attached
  • Free of make-up or tan marks.
  • No smell of perfume, deodorant
All returns must be arranged with Charlie Swimwear within 7 days of purchase and all returned items must be received by Charlie Swimwear within 20 days of the date you received your parcel. If not the return authorisation will be void and returned to customer. All returned items must be returned in original condition, if not the return authorisation will be void and returned to customer.
Customers wishing to return items must contact Charlie Swimwear for an authorisation number. Please provide the following information when organise your return.
  • Name
  • Receipt of purchase
  • Email Address
  • Reason for Return
Please note: Customer is responsible for all shipping charges, unless customer has received incorrect order or faulty items.
Once you have been approved for your return, you'll receive an authorisation number, please send your return to the below address.
Charlie Swimwear
Ref: Authorisation Number
P.O. Box 470, 
West Burleigh QLD, 4219
Once Charlie Swimwear have received your returned package and inspected the garments, you will be contacted via email and provided a credit note.
Nonreturnable items and/or returned items which do not satisfy the above terms and conditions of return will not be accepted and will be returned to the customer.
If you have any questions, please don’t hesitate to contact us: